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International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the drop down menu of available countries, unfortunately we cannot ship to your country at this time.

Tax, handling fees and Duty outside of the UK
Since January 1st, 2021, the UK has left the European Union – and that effects how Axesrus® (being an entirely UK based company) interacts with our European customers.

We no longer charge VAT to any customers ordering with the EU, and as such, any VAT/VIES exceptions are no longer valid.
VAT will however still be paid on import into the country of receipt – this will be raised and invoiced between the courier and the customs office in your country, not Axesrus®. They will also, most likely, add an additional handling fee.

Please note – Axesrus® is not responsible for paying these taxes or fees, and it is solely the customer’s responsibility to be aware of these extra costs, and paying them. Failure to do so will result in the shipment not being delivered.
Any orders undelivered because of unpaid fees and/or tax, will not be refunded by Axesrus®

It is advised that you research your local delivery services (we use DHL for the expedited carriage, and Royal mail for the standard service) to ensure that there are no unforeseen additional costs upon delivery.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
  Please see our return policy. Click For Returns